How Government Fails Us
Failure to Learn
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Contents Home. Only Half a Democracy. How Government Fails Us. How the System Works. Government and the Private Sector. Failure to Learn. Use of Management Consultants. Political Decisions. Headline Grabbing Initiative. Accountability. Government and Environment. Global Context. Citizens and Corporations. Taking Liberties. Why Parliament Fails Us. Remedies. Barriers to Reform. The Local Dimension. A New Kind of Party. Your Issues. What's New. References. Help Needed. Contact David Smith at: savingdemocracy@googlemail.com |
How Government Fails Us - Failure to Learn When appearing before the Public Accounts Committee to explain the latest government cock up, a senior civil servant will often make remarks such as 'a valuable lesson has been learned'. This means nothing; government will go on making the same old mistakes. I.T. systems provide a classic example. Recently the Public Accounts Committee produced a report based on 25 National Audit Office reports of failed IT systems. Time after time the same mistakes were being repeated in spite of the fact that there is a Central Computer and Telecommunications Agency (now subsumed under the Office of Government Commerce), which should have co-ordinated systems development and learned from mistakes. One classic mistake is the persistent use of I.T. firms with a very poor track record. The computer project that is likely to be the biggest failure yet, by far is the National Programme for I.T. in the NHS. It was admitted a year ago that the final cost would be at least £12.4 billion, but this does not include the costs born out of trust budgets. It is two years behind already, and any real benefits have yet to be seen. One feature of the project is the excessive degree of secrecy. Another sphere where lessons are not being learned is the use of the private sector - especially the Private Finance Initiative, which has been delivering very poor value for money and appalling quality. The handling of the foot and mouth outbreak in 2001 is a further example of failure to learn. A detailed report on the 1964 outbreak was prepared, which amongst other things recommended selective use of inoculation rather than mass culling. This seemed to have been forgotten and the contingency plans seemed to be in a poor state. Basic navigation on this site is by clicking the relevant item in the contents list. Page Last Updated 31 August 2007. |